Privacy Policy

1. About This Site

This website is operated by Phoenix Solutions and built using Wix. By using this site, you agree to the terms of this Privacy Policy & Disclaimer. If you do not agree, please do not use this site.

2. Information We Collect

We collect and store information to improve your experience and communicate with you. This includes:

Personal information: Name, email, and other contact details provided via forms or emails
Technical information: IP address, browser type, device information, pages visited
Cookies & tracking data: Used to maintain site functionality, analyse traffic, and personalise content

Third-party services (like Wix analytics, Google Analytics, or ad providers) may also collect data independently according to their own privacy policies.

3. How We Use Your Information

Your information may be used to:

Respond to enquiries or requests
Provide updates about our services or offers
Improve our website, content, and user experience
Understand visitor demographics and behaviour (aggregated, non-identifying data only)

We do not sell, rent, or trade personal information. Personal data may only be shared where required by law or to provide a requested service.

Opt-Out: You can stop receiving communications at any time by emailing us or using opt-out links in emails.

4. Cookies & Tracking

Cookies help improve site functionality and performance
Cookies may also be used by ads or analytics services
You can manage or disable cookies via your browser settings, but some features may be limited

5. Third-Party Links & Services

This website may contain links or embedded content from third parties. We are not responsible for the content, privacy practices, or security of external sites. Please review their privacy policies before providing personal information.

6. Security

We take reasonable steps to protect your information, including using secure transmission methods. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

7. Site Content & Availability

We strive to ensure all information is accurate, but no warranties are made regarding completeness or reliability
We are not liable for any loss or damage from reliance on this website or linked sites
Users are responsible for protecting their own systems from viruses or interference

8. International Users & Compliance

This website is operated from New Zealand.
Overseas users access the site at their own risk and are responsible for complying with local laws.
Our site may also comply with GDPR for EU visitors: personal data is collected only for legitimate purposes and stored securely. You have the right to request access, correction, or deletion of your data.

9. Intellectual Property

All content on this website (text, images, graphics, logos, software) is owned by or licensed to Phoenix Solutions. You may not copy, distribute, or reproduce content without written permission, except as permitted by law.

10. Jurisdiction

This Privacy Policy & Disclaimer is governed by the laws of New Zealand. Any disputes are subject to the exclusive jurisdiction of the New Zealand courts.

11. Contact Us

For questions, data access, corrections, or to opt out of communications:

Email: admin@phoenixsolutions.nz